David McKown, chair of the organising committee, said: "We will be putting hospitality and customer service skills under the spotlight and we are delighted that one of our keynote speakers will be Peter Avis.”

Avis boasts a distinguished career as a multi-award-winning general manager and customer service consultant, accumulating over 25 years of international experience in the hospitality sector.

His professional journey, ascending from a dishwasher to the prestigious title of the 2009 UK Restaurant Manager of the Year and Manager of the Year at the Cateys in 2014 showcases his dedication, humility and commitment to maintaining exceptional quality and high standards. 

The summit is aimed at educational institutions, training organisations and the wider industry. For all the information on the summit programme  and how to book places, contact: [email protected].