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1st November 2023

Unox drives standards with updated digital service area

Written by: Edward Waddell
Global equipment manufacturer Unox has unveiled an updated service area complete with an interactive 3D spare parts tool to enable engineers and technicians to quickly identify and view individual components.

The new free-to-use digital tool, accessed through the dedicated service area on the Unox website, features the entire library of Unox ovens including the most recently launched CHEFTOP-X and BAKERTOP-X range. The tool shows the oven from any angle and includes the ability to zoom in and out where needed.

Leroy Fearon, regional service team leader at Unox UK, said: “Service and support are as crucial to the Unox business model as manufacturing the most advanced professional ovens on the market.

“That’s why we’re proud of our updated online service area, accessed for free, through our website. Service personnel including engineers and technicians can simply register for a profile, before accessing many of the resources inside, including our interactive 3D parts tool.  

“Featuring every appliance in our portfolio, the tool enables quick and accurate identification of any component, as well as giving details including part number and specification. Ultimately, this instinctive tool will help to reduce potential downtime and achieve even more first-time fixes on Unox ovens.”