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11th November 2022

84% of hospitality professionals say forming friendships at work is invaluable

Written by: Edward Waddell
New research has revealed that over three-quarters of hospitality employees (77%) have a work best friend and that these relationships are essential in developing support networks and fostering better collaboration in the sector.

The research, conducted by BRITA Professional in partnership with The Burnt Chef Project, found that strong support systems are intrinsic to quality work, with over half (51%) of employees recognising that they are more efficient, productive and energetic when working with their best friend.

The research also found that having a best friend at work also results in better teamwork (71%), reduced workplace stress (62%) and enhanced customer service (46%). The vast majority of hospitality professionals (93%) would even stay longer in their role if they had a close friend in their team.

Kris Hall, chief executive and founder of The Burnt Chef Project, said: “The research conducted in partnership with BRITA Professional continues to highlight one of the many reasons that a career in hospitality should be considered by all, something we are intensely committed to at The Burnt Chef Project.

“The relationships forged within hospitality are strong, life-long bonds and now the data shown in this research backs this up. This data has done a great job of really highlighting the importance to our wellbeing of establishing a close-knit tribe and the benefits of promoting a healthy workplace culture focused on connection to begin combating workplace stress.”  

To celebrate industry friendships, BRITA Professional and The Burnt Chef Project have launched a competition for best friends to win a ‘money-can’t-buy experience’ at Whatley Manor. To enter simply visit: https://www.brita.co.uk/perfect-pairings.

Chris Fay C.F.S.P, business account manager at BRITA Professional, commented: “The friendships forming quietly in UK hospitality venues have a loud impact on the sector.

"We know the power that establishing the right partnerships and connections can have, both within teams and with third-party suppliers, especially considering the challenges facing the industry today. That’s why we want to celebrate the exceptionality of the sector’s perfect pairings through our latest competition.”